Frequently Asked Questions

Create a free account, add your skater, then choose an available time that works for you. You can pay anytime, or wait for the monthly invoice.

A one-time lesson books a single time slot. A recurring lesson reserves the same weekly time indefinitely, until you cancel it — great for skaters training consistently. One-time availability isn't guaranteed to stay open in the future; if you like a time, you can request it as your recurring slot.

Yes. Skipping removes just that week's lesson while keeping your recurring reservation. Rescheduling moves that one lesson to a different time. Changing your recurring time updates your permanent weekly slot going forward.

Cancellations or reschedules made 24+ hours before the lesson are free. Inside 24 hours, or a no-show, the lesson is chargeable. Exceptions are handled case-by-case.

You'll be notified right away and can reschedule or receive account credit toward a future lesson — no manual refund needed.

Nothing's charged automatically as you book. You can optionally pay for any lesson anytime before the month closes out, right from your dashboard. At the end of the month, I'll send a full invoice recapping everything — the total for the month, what you already paid, any credit applied, and what's left to pay. Invoices are due by the 5th of the following month.

You can join the waitlist for that time. If it opens up, you'll be offered the spot directly.